{"id":20,"date":"2019-03-22T16:27:30","date_gmt":"2019-03-22T23:27:30","guid":{"rendered":"http:\/\/www2.rtcsnv.com\/ways-to-travel\/?page_id=20"},"modified":"2023-08-06T20:59:50","modified_gmt":"2023-08-07T03:59:50","slug":"ridertc-app","status":"publish","type":"page","link":"https:\/\/rtc.staging.snvhost.net\/ways-to-travel\/how-to-ride\/ridertc-app\/","title":{"rendered":"rideRTC App"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-alert alert custom alert-custom fusion-alert-left awb-alert-native-link-color alert-dismissable awb-alert-close-boxed\" style=\"--awb-background-color:#ffffff;--awb-accent-color:#f44336;--awb-border-size:1px;--awb-border-top-left-radius:0px;--awb-border-top-right-radius:0px;--awb-border-bottom-left-radius:0px;--awb-border-bottom-right-radius:0px;\" role=\"alert\"><div class=\"fusion-alert-content-wrapper\"><span class=\"alert-icon\"><i class=\"fa-bullhorn fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-alert-content\"><p><strong>NEW:<\/strong> Buy single-ride fares in the app with Tap &amp; GO!<\/p>\r\n<p><a href=\"https:\/\/www.rtcsnv.com\/ways-to-travel\/how-to-ride\/tapandgo\/\">Learn more<\/a><\/p><\/span><\/div><button style=\"color:#f44336;border-color:#f44336;\" type=\"button\" class=\"close toggle-alert\" data-dismiss=\"alert\" aria-label=\"Close\">&times;<\/button><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last rtc_intro_wrapper\" style=\"--awb-bg-color:#f4f4f4;--awb-bg-color-hover:#f4f4f4;--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><i class=\"fb-icon-element-1 fb-icon-element fontawesome-icon fa-mobile-alt fas circle-yes fusion-text-flow rtc_intro_icon\" style=\"--awb-circlecolor:#1d427f;--awb-circlecolor-hover:#1d427f;--awb-circlebordercolor:#1d427f;--awb-circlebordercolor-hover:#1d427f;--awb-circlebordersize:1px;--awb-font-size:35.2px;--awb-width:70.4px;--awb-height:70.4px;--awb-line-height:68.4px;--awb-margin-right:20px;\"><\/i><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one rtc_intro_title\" style=\"--awb-margin-bottom:0px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">rideRTC App<\/h1><\/div><div class=\"fusion-text fusion-text-1 rtc_intro_text\"><p><strong>Download. Plan. Buy. Go<\/strong><br \/>\nThe RTC\u2019s official smartphone app, rideRTC is available for download! Whether you\u2019re a first-time rider and need to know how to get started, or a frequent rider and want to plan your trip out on the town, use this app to find your bus and buy your transit passes on your smartphone. Enjoy the convenience of planning your trip in advance, purchasing your transit pass before you board the bus and then using it when you\u2019re ready to ride!<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div ><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/apps.apple.com\/us\/app\/ridertc\/id909691507\"><i class=\"fa-apple fab awb-button__icon awb-button__icon--default button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Download rideRTC App Store<\/span><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div ><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-2 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.rtcsnv.rideRTC&amp;hl=en_US&amp;gl=US\"><i class=\"fa-google-play fab awb-button__icon awb-button__icon--default button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Download rideRTC Google Play<\/span><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-video fusion-youtube\" style=\"--awb-max-width:600px;--awb-max-height:360px;\"><div class=\"video-shortcode\"><div class=\"fluid-width-video-wrapper\" style=\"padding-top:60%;\" ><iframe class=\"lazyload\" title=\"YouTube video player 1\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27600%27%20height%3D%27360%27%20viewBox%3D%270%200%20600%20360%27%3E%3Crect%20width%3D%27600%27%20height%3D%27360%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/www.youtube.com\/embed\/d84LGnJOt3E?wmode=transparent&autoplay=0\" width=\"600\" height=\"360\" allowfullscreen allow=\"autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture;\"><\/iframe><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-2\"><h2><b>rideRTC Features<\/b><\/h2>\n<ul>\n<li><strong>Buy and use your transit pass<\/strong> <br \/>\nPurchase an RTC transit pass from the convenience of your phone anywhere, anytime, and use it on board any route.<\/p>\n<\/li>\n<li><strong>Plan your trip<\/strong> <br \/>\nPlan your next trip using transit with detailed step-by-step information.<\/p>\n<\/li>\n<li><strong>Find your bus<\/strong> <br \/>\nGet arrival information about routes and bus stops near you and where you want to go.<\/p>\n<\/li>\n<li><strong>Access your account online\u00a0<\/strong><br \/>\n<a href=\"https:\/\/rtc.justride.tickets\/\" target=\"_blank\" rel=\"noopener noreferrer\">Visit our online portal<\/a> to purchase passes and view past info.\u00a0<\/p>\n<\/li>\n<li><strong>Customer assistance<\/strong><br \/>\nCall RTC customer service directly from the app.<\/li>\n<\/ul>\n<p>Save time and pre-purchase your passes now. The app is FREE from the <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.rtcsnv.rideRTC&amp;hl=en\" target=\"_blank\" rel=\"noopener noreferrer\">Google Play Store<\/a> or <a href=\"https:\/\/itunes.apple.com\/us\/app\/ridertc\/id909691507?mt=8\" target=\"_blank\" rel=\"noopener noreferrer\">Apple App Store<\/a>. Before you can use the app to purchase tickets, you must complete a one-time account setup.<\/p>\n<p><strong>Activate your pass before boarding the bus<br \/>\n<\/strong>All passes are delivered to your mobile wallet on your smartphone within the app. Most digital passes purchased through rideRTC require the customer to activate the pass prior to use, except the 15 Day and 30 Day digital passes, which are active from the point of purchase. You must scan your digital pass on the validator, but may be required to show the pass on your smartphone to the bus driver or fare enforcement officer when requested, or when the validator is malfunctioning.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two rtc_alert_title\" style=\"--awb-text-color:#000000;--awb-margin-bottom:0px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-font-size:24px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;font-size:1em;\"><h3><strong>NOW you can pay with cash! Quick. Contactless. Convenient.<\/strong><\/h3><\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_2_3 2_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.88%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-3\"><p>Load cash onto your rideRTC account at <a href=\"https:\/\/pay.vanilladirect.com\/pages\/locations?mapOnlyRetailer=\">nearly 350 locations across the Las Vegas Valley<\/a>. Simply show the barcode at any participating vendor, tell them the amount of cash you want to load, and the cashier will add it to your account. Your balance will be waiting for you once you&#8217;re ready to purchase a pass.<\/p>\n<p><a href=\"https:\/\/www.rtcsnv.com\/ways-to-travel\/wp-content\/uploads\/sites\/2\/2021\/03\/VanillaDirect-Vendors-Las-Vegas-NV-3.9.21.pdf\">Find a list of locations here<\/a> (please note that locations are subject to change) or check the retailers&#8217; websites for the most up-to-date information.<\/p>\n<ul>\n<li><a href=\"https:\/\/www.cvs.com\/store-locator\/landing?icid=cvsheader:storelocator\">CVS<\/a><\/li>\n<li><a href=\"https:\/\/www.dollargeneral.com\/\">Dollar General<\/a><\/li>\n<li><a href=\"https:\/\/www.familydollar.com\/store-locator\">Family Dollar<\/a><\/li>\n<li><a href=\"https:\/\/locations.pilotflyingj.com\/search?q=36.0861,-115.2541&amp;r=50&amp;l=en\">Pilot Travel Centers<\/a><\/li>\n<li><a href=\"https:\/\/www.speedway.com\/locations\">Speedway SSA<\/a><\/li>\n<li><a href=\"https:\/\/www.ta-petro.com\/location\">TravelCenters of America<\/a><\/li>\n<li><a href=\"https:\/\/www.walgreens.com\/storelocator\/find.jsp?tab=store%20locator&amp;requestType=locator\">Walgreens<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><a href=\"https:\/\/assets.rtcsnv.com\/wp-content\/uploads\/sites\/2\/2020\/12\/14124725\/IMG_5F259409A24A-1-scaled-e1607978882564.jpeg\" class=\"fusion-lightbox\" data-rel=\"iLightbox[b8faa6331fa854e0239]\" data-title=\"rideRTC app &#8211; How it Works\" title=\"rideRTC app &#8211; How it Works\"><img decoding=\"async\" width=\"1183\" height=\"2329\" alt=\"rideRTC app - How it Works\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271183%27%20height%3D%272329%27%20viewBox%3D%270%200%201183%202329%27%3E%3Crect%20width%3D%271183%27%20height%3D%272329%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/assets.rtcsnv.com\/wp-content\/uploads\/sites\/2\/2020\/12\/14124725\/IMG_5F259409A24A-1-scaled-e1607978882564.jpeg\" class=\"lazyload img-responsive wp-image-62992\"\/><\/a><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-4\"><h2>Frequently Asked Questions<\/h2>\n<\/div><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-1 .fusion-panel { border-color:#e0dede; }.fusion-faqs-wrapper #accordian-1 .fusion-panel:hover{ border-color: #e0dede; }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 13px;width: 13px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian  #accordian-1 .panel-title a{font-family:\"RTCRaleway\";font-style:normal;font-weight:400;}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:\"RTCRaleway\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: #333333 !important;border-color: #333333 !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: #1d427f;}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: #1d427f;}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: #1d427f!important;border-color: #1d427f!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-66294 ridertc-app \"><span class=\"entry-title rich-snippet-hidden\">What\u2019s the best way to track my buses arrival time at my stop?<\/span><span class=\"updated rich-snippet-hidden\">2022-07-20T10:52:18-07:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-66294\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-66294\" href=\"#collapse-1-66294\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What\u2019s the best way to track my buses arrival time at my stop?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-66294\" aria-labelledby=\"faq_1-66294\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-5\"><p><strong>Smartphone App<\/strong><\/p>\n<p>We recommend you use the rideRTC or Transit app to view your bus in real-time and receive predictive arrival information. Once you have selected the route you are waiting for, clicking the GO button will allow you to set a reminder if you are not already at your bus stop and it will keep you informed of any new information should something change with the bus you are tracking.<\/p>\n<p><strong>Text Message<\/strong><br \/>\nEven if you don\u2019t have a smartphone, we provide predictive arrival times for all our bus stops via text message. You can get the latest predicted arrival times by texting us your stop number. For example, if you\u2019re at stop 2121, just text rideRTC 2121 to 41411 and you\u2019ll receive the next predicted arrival times at that stop.<\/p>\n<p><strong>Over The Phone<\/strong><\/p>\n<p>Our automated phone service will provide the same predicted arrival times. Call us at <a title=\"tel:702-228-7433\" contenteditable=\"false\" href=\"tel:702-228-7433\" target=\"_blank\" rel=\"noopener noreferrer\">702-228-RIDE (7433)<\/a> and select your language and press 1 for the next bus arrival times. You will be asked to say or type in your bus stop number and select which route you are waiting for.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-62526 ridertc-app \"><span class=\"entry-title rich-snippet-hidden\">What types of passes can I purchase via rideRTC?<\/span><span class=\"updated rich-snippet-hidden\">2022-07-16T12:07:57-07:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-62526\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-62526\" href=\"#collapse-1-62526\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What types of passes can I purchase via rideRTC?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-62526\" aria-labelledby=\"faq_1-62526\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-6\"><p>rideRTC offers 2-Hour, 24-Hour, 7-Day, 15-Day and 30-Day passes on all residential routes. 2-Hour, 24-Hour, and 3-Day passes are available for the Deuce on the Strip route.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-62524 ridertc-app \"><span class=\"entry-title rich-snippet-hidden\">Where can I use the rideRTC Mobile passes?<\/span><span class=\"updated rich-snippet-hidden\">2020-09-28T11:17:21-07:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-62524\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-62524\" href=\"#collapse-1-62524\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Where can I use the rideRTC Mobile passes?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-62524\" aria-labelledby=\"faq_1-62524\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6-3 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-7\"><p>rideRTC mobile passes can be used on all RTC routes including Deuce on the Strip. RTC mobile passes cannot be used on the Las Vegas Monorail or any other service not provided by the RTC.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-62513 ridertc-app \"><span class=\"entry-title rich-snippet-hidden\">If a pass purchased through rideRTC is not activated immediately, does it expire?<\/span><span class=\"updated rich-snippet-hidden\">2022-07-16T12:09:02-07:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-62513\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-62513\" href=\"#collapse-1-62513\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">If a pass purchased through rideRTC is not activated immediately, does it expire?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-62513\" aria-labelledby=\"faq_1-62513\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6-4 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-8\"><p>Most passes purchased through rideRTC require the customer to activate the pass prior to use. If the pass is not activated immediately, it will remain in the customer&#8217;s account for 30 days before it auto-activates.<\/p>\n<p>The 15 day and 30 day passes are the only passes that activate upon purchase through rideRTC.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-62508 ridertc-app \"><span class=\"entry-title rich-snippet-hidden\">Am I required to manually activate passes purchased on rideRTC?<\/span><span class=\"updated rich-snippet-hidden\">2022-07-16T12:10:26-07:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-62508\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-62508\" href=\"#collapse-1-62508\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Am I required to manually activate passes purchased on rideRTC?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-62508\" aria-labelledby=\"faq_1-62508\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6-5 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-16 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-9\"><p>Most digital passes purchased through rideRTC require the customer to activate the pass prior to use, except the 15 Day and 30 Day digital passes, which are active from the point of purchase.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-977 ridertc-app \"><span class=\"entry-title rich-snippet-hidden\">Why can\u2019t I get the rideRTC mobile app to work on my device?<\/span><span class=\"updated rich-snippet-hidden\">2020-09-25T16:46:08-07:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-977\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-977\" href=\"#collapse-1-977\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Why can\u2019t I get the rideRTC mobile app to work on my device?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-977\" aria-labelledby=\"faq_1-977\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6-6 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-17 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-10\"><p>In order to use the rideRTC app you must use a supported device and meet the minimum system requirements. Some phones have settings in place that do not allow apps to be downloaded while on cellular networks. If you are having trouble downloading the app, try to do so by using Wi-Fi before further troubleshooting. If you continue to experience issues with the rideRTC app, please contact customer service at (702) 228-7433.<\/p>\n<p><strong>Minimum operating system:<\/strong><br \/>\nAndroid 4.4.2 or higher<br \/>\niOS 8.0 or higher<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":6,"menu_order":74,"comment_status":"closed","ping_status":"closed","template":"templates\/template-sidebar_alt.php","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-20","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/rtc.staging.snvhost.net\/ways-to-travel\/wp-json\/wp\/v2\/pages\/20","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rtc.staging.snvhost.net\/ways-to-travel\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rtc.staging.snvhost.net\/ways-to-travel\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rtc.staging.snvhost.net\/ways-to-travel\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/rtc.staging.snvhost.net\/ways-to-travel\/wp-json\/wp\/v2\/comments?post=20"}],"version-history":[{"count":0,"href":"https:\/\/rtc.staging.snvhost.net\/ways-to-travel\/wp-json\/wp\/v2\/pages\/20\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/rtc.staging.snvhost.net\/ways-to-travel\/wp-json\/wp\/v2\/pages\/6"}],"wp:attachment":[{"href":"https:\/\/rtc.staging.snvhost.net\/ways-to-travel\/wp-json\/wp\/v2\/media?parent=20"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}